Help Centre · 30 articles
Using Veritome
One article per screen, in the order of the rail.
Position
Dashboard
- Understand the DashboardThe first screen: your position under the EU AI Act, the GDPR beside it, the standards you run, what needs your attention, recorded progress, the dates split honestly, and the regulatory watch.
- How obligation completion is scoredThe EU AI Act completion figure is stage-weighted — Build & document carries 45 of 100 points — with priority weighting inside each stage, GDPR counted apart, and a hard zero for prohibited systems.
- Regulatory watch: track changes, decide, and leave a trailDelegated acts, guidance, harmonised standards and national implementation — a change register on its own page: assess relevance, record the decision, and turn planned actions into scheduled reviews.
AI systems
- Register your first AI systemAdd an AI system, answer the guided questions — prohibited practices, models, product law, risk, your role, personal data, what it does — and get a classification with the exact obligations that apply.
- AI systems: the register and the system recordThe inventory every duty hangs off — four counts, the register filters, list or board, CSV import, two figures per system — and the seven-tab record each system opens onto.
- Classify a system: the guided flow, screen by screenClassification decides your risk tier and role, which decide what you must do. One question at a time, with follow-ups only where an answer calls for them — Art. 5, GPAI, Annex I, Annex III, Art. 6(3), your role, Art. 25, Art. 50 and GDPR — then a review.
- The EU AI Act journey: six gated stages per systemEvery system walks six gate-locked stages — Classify, Scope & literacy, Build & document, Conformity assessment, Register, Operate & monitor — and empty stages never block.
Obligations
- Scope obligations and assign ownersAfter classification, confirm which derived obligations genuinely apply, mark the rest not applicable, put a named owner on each, and settle the Art. 4 literacy duty.
- Work an obligation: register, record, evidenceDrive obligations from the register or a system record: List, Board or Timeline; filters by source, scope, stage, status and system; the record, the guided assessment, evidence and review.
- Dates and deadlines: the Obligations timelineObligation due dates, statutory milestones and incident clocks on the Obligations register; periodic reviews and programme steps beside them. The Timeline view buckets them by week, and red means one thing.
- Data governance: Art. 10 dataset practices per systemThe Data domain of the Obligations register: Art. 10 training, validation and testing data practices for every high-risk system, the deployer's Art. 26(4) input-data duty, and the GDPR rows generated beside them.
- Transparency notices: Art. 50 disclosure dutiesThe Transparency domain of the Obligations register: Article 50 duties for systems that talk to people, read emotions or generate synthetic content — and the notice studio that drafts the wording.
- Human oversight: Art. 14 measures and the deployer's Art. 26(2) dutiesThe Oversight domain of the Obligations register: who can intervene in each high-risk system, how the stop mechanism works, how automation bias is countered — the provider designs the measures, the deployer assigns and equips the people.
- GPAI disclosures: the Art. 53/55 dutiesFor general-purpose model providers: the Documentation domain holds the downstream model documentation, the copyright policy and the training-data summary — and the extra Art. 55 layer when a model carries systemic risk.
Do the work
Evidence
- The Evidence hub: sealed files, links, connectors and freshnessEvery file you hold as proof, fingerprinted and sealed, linked to the obligations it satisfies; upload, generate or connect; and an expiry clock so stale evidence is flagged, not counted.
- Attach evidence and verify generated documentsAttach fingerprinted evidence to obligations and checklist items, and generate the Annex IV, FRIA and declaration documents that each carry a public verify URL.
- OAuth evidence connectors: Drive, SharePoint, GitHub, JiraConnect the tools your proof already lives in over read-only OAuth, then bring items in as evidence — chosen in Google's picker for Drive, synced for the others — deduplicated, link-checked weekly, and attachable to obligations.
Documents
- Policies: a kind of record on DocumentsPolicies are the Policy kind on the Documents register — what the organisation decided once, for every system: written in your own words, approved, issued, and versioned rather than edited in place.
- Documents: owed, drafted, approved, issuedThe register of every record the law and your standards require, with its Source and Kind, counted as instances in four buckets, per system as a matrix, and the Issued archive.
- Documents: every document your frameworks require, one registerThe register of every document you owe — organisation-wide ones as a list, per-system ones as a grid of type against system — with four counts that say where the work actually stands, and an issued archive that never overwrites.
- Organisation policies: write, approve, issueThe organisation-wide policies and procedures — the EU AI Act's own, an AI acceptable-use policy and three ISO/IEC 42001 procedures — as clause outlines you write into: guidance is never prefilled, approving issues a version, and an approved policy is never edited in place.
- Instructions for use: the Art. 13 packageWhat a provider's instructions for use must contain under Art. 13(3), how the package is built and handed to deployers, how a deployer receives it, and where it feeds the deployer's own duties.
Risks
- Risks: Art. 9 risks, the heat-map and reviewsLog and score Art. 9 risks with the seven-step guided wizard, read the heat-map, see which Art. 9, Art. 27 and Art. 55 assessments each system still owes, and complete scheduled reviews that leave a dossier entry.
Suppliers
- Suppliers: the value chain, agreements and the IFU handoffThe register of the third parties behind your AI systems, the written agreements Art. 25(4) and GDPR Art. 28 expect, the six-question supplier assessment, and how the Art. 13 instructions for use hand off along the chain.
Incidents
- Report a serious incident to the right authorityVeritome resolves the competent authority for the member state, tracks the Art. 73 deadline (2 / 10 / 15 days), runs four-eyes approval, and drafts the notification — you review and send.
- Post-market monitoring: the Art. 72 plan and the monitoring cycleAfter deployment the work continues: a monitoring plan per high-risk system, recurring reviews on Assessments, and the paper trail that connects field experience back into risk management.
Standards
Programmes
- ISO/IEC 42001 and Art. 17: the management system as a programmeThe AI management system is the ISO/IEC 42001 programme's records, its Statement of Applicability a tab of that programme; the Art. 17 quality management system stays an obligation whose status is yours.
- Controls: rows of a Statement of Applicability, and your own measuresThere is no Controls page any more: a control is a row of an ISO Statement of Applicability, and a measure your organisation runs is added there. Credit counts only verified proof.
- Programmes: a standard as a path, not a listSwitch on ISO/IEC 42001, ISO/IEC 27001 or NIST AI RMF and it becomes a programme — ordered steps in gated phases, each producing a record, on one page under Standards.
- Phases and gates: why the next step is lockedEach programme runs in phases; a phase is locked until the one before it is complete — the rule the EU AI Act journey uses, applied to the standards. GDPR's duties are grouped, never gated.
- Steps: Aria drafts, a person approves, then it countsOpen a step, answer its questions or let Aria draft from what you already have, then the assigned approver approves. Only approval files the record as evidence and marks the step Done.
- Credit for work already on file: done once, never twiceA record that answers two frameworks is one record. A step whose every part is already evidenced elsewhere reads Done · credited — with the record that did it.
- The Statement of Applicability, generated from what you didEach ISO programme has its own SoA tab: every Annex A row, pre-filled from your approved records and credited EU AI Act work. An exclusion needs a justification sentence.
- The auditor: the Clauses tab, the seat, the packA programme's Clauses tab shows every clause and the step that handles it. Give your auditor a read-only seat and the records; the certificate comes from them, not from us.
GDPR
- The GDPR programmeThe GDPR binds every system that processes personal data. Its organisation duties are a programme under Standards you switch on, free on every plan, and the same rows on Obligations.
Prove it
Assessments
- FRIA: the fundamental-rights impact assessment, step by stepWho must run an Art. 27 FRIA, what the assessment covers, the Art. 27(3) notification and the Art. 27(4) link to the DPIA, when to revisit it, and how Veritome generates the report per system.
- DPIA overlap: reuse your FRIA where the GDPR meets the EU AI ActArt. 27(4) lets the FRIA draw on the GDPR Art. 35 DPIA and Art. 26(9) sends the instructions for use into it — Veritome shows both routes, maps completed FRIA answers onto the DPIA's four pillars in a combined view and exports it as a PDF for your privacy team. None of it counts as coverage.
Audit trail
- The audit trail: every change, hash-chained and anchored dailyWho changed what, when — every mutation in the product writes a line. Lines are chained by hash and anchored once a day, so the trail can be verified, not just read.
- SIEM ingestion: pull the audit logStream the whole tenant audit trail into your SIEM with the since-and-cursor endpoint, know what each entry carries, and verify the daily hash anchors so an altered entry cannot hide.
Academy
- AI literacy: satisfying Article 4Art. 4 binds every provider and deployer since 2 February 2025 — answer the Academy's six questions, complete the programmes they assign, and keep a twelve-month record that counts as evidence.
- The Academy: your AI literacy record, and when it lapsesArticle 4 binds every person who works with AI, not only the technical roles. Six questions decide which programmes apply to you, the answers are filed as evidence, and the record you earn is valid for twelve months.
Reports
- Dossiers, tech docs and the regulator viewThe classification dossier is a hash-linked chain of custody; the regulator view is the 'open the books' surface; the audit bundle is one PDF with a SHA-256 integrity manifest.
- Reports, CSV export and audit bundlesGenerate audience-specific PDF reports, export the obligation matrix as CSV, build a per-system audit bundle, and schedule any template to self-generate on a cadence.
- Annex IV technical documentation, section by sectionWhat the Annex IV technical file must contain, how Veritome composes it from the Art. 9–15 obligations in a guided editor, and how issued versions are hash-sealed and kept for ten years.
- Declaration of Conformity, CE marking and Annex VIII registrationThe provider's Art. 47 declaration in the Annex V field set, the Art. 48 CE marking, and registering in the EU database with Veritome's pre-filled Annex VIII copy-out sheet — nothing is submitted to any authority for you.
Configure
Organisation
- Invite your team and assign ownersAdd colleagues, pick from six least-privilege roles, keep the org profile that feeds your documents, and assign obligation owners so work is accountable.
- Plans, billing and upgradesThe public beta is free with 30% off locked in for life; from the full launch, Classify, Starter (€79), Govern (€199) and Manage (€599), Enterprise by quote; ISO/IEC 42001 and NIST included from Govern, ISO/IEC 27001 at €199 on Govern and included in Manage; annual billing at ten months for twelve, and what happens at a limit.
- Frameworks: the law you run against, and the standards you switch onOrganisation → Frameworks: the EU AI Act and the GDPR, always in scope, and ISO/IEC 42001, ISO/IEC 27001 and NIST AI RMF, each a switch that adds a programme under Standards.
- Organisation: profile, members, billing, security and dataThe Configure screen for everything set once: the organisation profile, members and roles, your AI literacy standing, billing, SSO, security, data residency, API keys, notifications and the Frameworks tab.
- EU AI Act — roles, tiers, dates, and the Article 25 trapThe statutory core. Obligations attach by your role for each system and its risk tier; most high-risk duties apply from 2 December 2027; Article 25 can make a deployer the provider.
- GDPR for AI systems — where the Act meets data protectionThe GDPR runs beside the EU AI Act: lawful basis, transparency, DPIA, Art. 22, processor terms, transfers per system from the data questions, plus the organisation's own duties as a programme you switch on.
- ISO/IEC 42001 — the management system, and why it is not a legal shieldThe AI management-system standard as a programme from Stage 1 to Stage 2. Genuinely useful, certifiable by an accredited body — and not a presumption of conformity with the EU AI Act.
- ISO/IEC 27001 — 93 controls as themes, one management systemInformation security, modelled as one management system with ISO/IEC 42001 where the clauses are the same. The 93 Annex A controls are worked as four guided theme records, not empty rows.
- NIST AI RMF — a profile, not a certificateThe US framework a counterparty may ask for: Govern, Map, Measure, Manage. Veritome produces the profile document from approved records; there is no certification to obtain.
- Webhooks: react to compliance events in real timeRegister an HMAC-signed webhook so downstream tools react the moment a system is registered, an obligation changes status, an incident is filed or evidence is verified.
- Set up SSO and SCIM provisioningConnect your identity provider over OIDC for single sign-on, and mint SCIM tokens so your IdP provisions and deactivates users automatically — both Enterprise features, configured by an Admin.
- API keys and organisation data exportCreate hashed, scoped API keys for programmatic access, generate a sealed export of all organisation data, and file a GDPR erasure request.