Plans, billing and upgrades
What each plan includes, the Aria daily quota, how to upgrade through Stripe, the founding-member discount, and the downgrade rules.
Settings → Billing & plan shows your current plan and lets you move between tiers. Billing is an Org admin capability. Every plan uses the same engine — plans differ in how many systems and members you can have and which features are unlocked.
The plans
There are five self-serve tiers plus a custom Enterprise tier:
| Free | Starter | Core | Growth | Business | Enterprise | |
|---|---|---|---|---|---|---|
| Monthly | €0 | €59 | €149 | €349 | €699 | Custom |
| Annual (per mo) | €0 | €49 | €119 | €279 | €559 | Custom |
| AI systems | 1 | 3 | 5 | 25 | Unlimited | Unlimited |
| Team members | 1 | 2 | 5 | 10 | 20 | Unlimited |
| Aria questions / day | 5 | 10 | 20 | 100 | Unlimited | Unlimited |
| Document generation (Annex IV, FRIA, DoC) | — | — | ✓ | ✓ | ✓ | ✓ |
| API keys & webhooks | — | — | — | ✓ | ✓ | ✓ |
| Custom letterhead · IP allow-list | — | — | — | — | ✓ | ✓ |
| Custom roles (RBAC) | — | — | — | — | — | ✓ |
| SSO & SCIM | — | — | — | — | — | ✓ |
A few things worth calling out:
- Document generation starts at Core. Starter gives you full classification, role-based obligation mapping, the Kanban board and incident templates — but the generated Annex IV tech docs, FRIA and DoC PDFs begin on Core.
- API access, webhooks and the GDPR module start at Growth.
- Custom letterhead and the IP allow-list start at Business.
- SSO, SCIM and custom roles are Enterprise — talk to us for a quote.
Aria's daily allowance
Ask Aria, the built-in assistant, has a per-day question quota that scales with your tier: Free 5 · Starter 10 · Core 20 · Growth 100 · Business & Enterprise unlimited. When you run out for the day, Aria tells you inline — the counter resets the next day.
Choosing a billing period
Above the plan cards is a three-way toggle:
- Monthly — pay per month, cancel anytime.
- Annual (save ~2 months) — billed yearly at roughly 20% off the monthly rate (that's why the per-month figure above is lower).
- Founding (save 30%) — see below.
The founding discount
Founding members lock in 30% off for life. Keep 30% off every renewal — the same rate whether you pay annually or monthly — for as long as you stay subscribed. The content is identical to the standard tier of the same name; only the price is lower. Founding spots are limited to the first 100 organisations — once they're claimed the option closes.
Upgrading
- Open Settings → Billing & plan.
- Choose your billing period (Monthly / Annual / Founding).
- On the plan you want, click Upgrade.
- You're taken to Stripe Checkout — enter payment details and confirm.
- On return, your plan and its limits take effect immediately.
Once you have a paid subscription, a Manage or cancel subscription via Stripe → button opens Stripe's customer portal, where you can update your card, download invoices, or cancel. Cancelling ends access at the end of your current billing period — nothing is deleted before then.
Downgrading
Downgrades are allowed only if your current usage fits the smaller plan. If it doesn't, Checkout is blocked and tells you exactly what's over — for example "Can't downgrade to Starter: you have 8 systems, Starter allows 3." Archive the excess systems or remove members first, then downgrade.
What happens at a limit
You never lose data by hitting a cap. When you reach your system or member limit, the app blocks the new action and explains it inline; existing systems, members and documents stay exactly as they are until you upgrade or free up space.