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AI Literacy: your record, and when it lapses

Article 4 binds every person who works with AI, not only the technical roles. Six questions decide which programmes apply to you, the answers are filed as evidence, and the record you earn is valid for twelve months.

Updated Veritome documentation

Article 4 asks organisations to take measures that support the AI literacy of the people who work with their AI systems; as amended by Regulation (EU) 2026/1744, no specific level has to be guaranteed for any individual. It is not a training course you buy once. It is a standing duty, in force since 2 February 2025, and it applies to the person answering the phone as much as to the person building the model.

Six questions

AI Literacy (under Prove it) opens with a short needs assessment — six questions about what you actually do at work. Do you operate an AI system? Review its decisions? Handle personal data it uses? Take governance decisions about adopting it?

Answer them honestly rather than generously. The point is not to collect programmes; it is to record what your role genuinely involves, because that record is the evidence behind your organisation's Article 4 position.

Your answers are filed against your account with the date you gave them. They are not a form you fill in for somebody else, and nobody fills one in for you.

What happens next

Your answers decide which programmes you are enrolled in, automatically. Everyone gets the baseline — Article 4 binds the whole organisation, so answering "no" to all six does not exempt you from it — and each "yes" adds the programmes that competency needs. Work through them in the training player; your record lists what is assigned, complete, and due.

Twelve months, then it lapses

A completed record is valid for twelve months from the date you finish: it lapses at midnight Irish time on the same date a year later, and from then it no longer counts towards your organisation's Art. 4 obligation. Once you have answered the six questions, a fortnight before it runs out you are told, by email and in the app; if it lapses you are told again. Completing the programme again starts a new twelve months.

If you were assigned more than one programme, the clock runs from the earliest of their completions, not the latest; retaking a programme replaces its earlier completion. If you finished one programme eleven months ago and another last week, you are due for renewal now — the oldest one is what a regulator would look at.

Who sees what

You see your own record, here and under Organisation → AI literacy. Nobody else in your organisation sees your answers.

Org admins and compliance managers see a Team tab — who is current, who is expiring, who has never started — because someone has to be able to answer that question for the organisation. They see the standing, not the answers.

Courses assigned to you

Beyond what your answers enrol you in, someone whose role includes Assign training can ask you to take a particular course from the Assignments tab. The Org admin decides which roles hold it, in the role editor under Organisation → Members & roles; by default the Org admin, Compliance manager, Compliance officer and System owner roles do. You are emailed a link, and the course appears on your record under Assigned to you, with who asked, the reason they gave and any due date. That date is your organisation's own, not a legal deadline: miss it and the course reads Past due date, nothing more.

What this is not

Completing a programme is not a certification, and it is not a legal opinion that your organisation satisfies Article 4. It is a dated record that the training happened and who did it. What the training covers, and whether it is sufficient for your particular use of AI, remains your organisation's judgement.

Still stuck? Open a support request in your workspace, and a person will answer there and by email.